Policies
Shopping with Storvello is risk-free โ we've got you covered.
You can request a return or exchange within our stated window from the delivery date.
Items must be unused and in original condition with tags & packaging. Sale/clearance and certain hygiene products may not be eligible.
Contact us on WhatsApp or via the Contact page with your order number. We'll arrange pickup or share a return address.
Once received and checked, we process your exchange or refund promptly to your original payment method or as store credit.